Support

Our new Customer Portal is now live. Please use this portal to log all support cases through the ‘Log an Incident’ feature. This new system is designed to streamline your experience and provide faster, more efficient support.

For detailed guidance, please refer to our video tutorial on updating user details, submitting hardware or software tickets, and viewing your existing tickets.

Please note: You should have received your login details for the new portal from [email protected]. If you did not, please contact us via [email protected] or +852 51621979 and we will provide you with a login.